Paladin Sports

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SHIPPING INFORMATION

Delivery Charges

New Zealand	0kg – 1.5kg 1.51kg and up	NZD$8.50 NZD$13.50
Australia	0kg – 1.99kg 2kg – 5kg 5.01kg – 15kg	NZD$30 NZD$40 NZD$100
International	0kg – 1.99kg 2kg – 5kg 5.01 – 15kg	NZD$50 NZD$70 NZD$100

This charge is calculated automatically based on weight and shown to you during check out.

Delivery Timeframe – Stock Items

Where you have ordered a stock item (located in our warehouse) we aim to dispatch these within 1-2 business days.

All NZ orders are sent via NZ Post and will be received within 2-3 business days. Deliveries to regional or rural areas may take longer than stated 2-3 business days.

For international orders please allow up to 28 days for delivery.

Delivery Timeframe – Pre-orders

Pre-order items will take approximately 6 weeks from the shop window close date to manufacture, and approximately another week to ship to you.

Dispatch Notifications

Once your parcel has been dispatched from our warehouse you will receive an email notification with tracking attached. Paladin cannot amend delivery location or redirect your order after it has been dispatched.

Signature is required on delivery. If you are not available to receive your parcel, you will receive a calling card with the post office location where you can pick up your order. Delivery options can be updated with NZ Post directly.

Our team are working hard to get your order to you as quickly as possible. If you have any questions regarding your order, please contact customer service by email at [email protected]

Please note: Due to Covid-19 all delivery providers are currently experiencing delays.

We thank you for your understanding during this time.

Tamatea Junior Rugby have greatly benefitted from its relationship with Paladin which is now in its 5th year. I could talk all day about the quality and cost which for us is unbeatable (we've looked aroundJ), buts it's the one on one or personal approach that does it for me.

PADDY STEFFERT - TEAM LEADER YOUTH DEVELOPMENT

Lindisfarne College has used Paladin to supply our sports uniform since 2017. We have found Paladin easy to deal with; they are always prompt with confirming orders and are happy to make changes along the way. Tim, Ed and the team are always very approachable and happy to help.

Kay - Uniform Shop Manager

Havelock North Rugby really value our relationship with Paladin, not only is their pricing sharp and gear top of the range, they have also been helpful with advice on design. One of their biggest strengths is their people. While Ed and Tim are always on call if we needthem.

Mathew Arcus, Director Havelock North Rugby